For Immediate Release
Reno, Nevada. Jan. 2, 2015 The consolidation of Washoe County Department of Water Resources (WCDWR) and South Truckee Meadows General Improvement District (STMGID) into Truckee Meadows Water Authority (TMWA) was completed on December 31, 2014. All three water utilities have been working on consolidation for more than five years and have completed all due diligence efforts, including employee transition, financial and customer service.
As directed by Nevada State Legislature, the goals of the water utility consolidation are to achieve lower cost of service while also allowing for a “conjunctive use” approach to the area’s water-resource management. Also, no customer group will be negatively impacted.
Customers whose service is moving to TMWA will be mailed a new customer packet the week of January 5th and will also receive their first water bill from TMWA in January. Approximately 19,000 WCDWR customers and 3,800 STMGID customers will be affected by the consolidation. They will now receive billing for their water service from TMWA. Please note, the sewer provider for these customers will not change.
For customer questions, please call TMWA’s Customer Service Center at 834-8080. For information on the consolidation and board and staff reports, visit: www.tmwa.com/consolidation.