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County Home => Senior Services => Senior Social Services

Senior Social Services

(775) 328-2590





Washoe County Senior Services provides an accessible in-take location for processing a variety of applications. A staff of licensed social workers is available to provide assistance and answer questions. Eligibility requirements vary with, and are established by, each program. Assistance may be accessed through the Reno Center, Monday thru Friday 8:00 am to 4:00 pm


Senior Services Home Page

We have a list of affordable and income-based housing available on our website. Click here for the list.

The Washoe Senior Ride program is available for Washoe County residents whose household income is below $45,000 and they are either 65+ or qualified to ride Access. You can sign up at the Reno Senior Center. You can purchase up to two books of Taxi Bucks per month. Each book costs $10 and is worth $20. Call 348-0477 for information.
The Universal Lifeline Service program provides a discount on the basic local service charge and on the federal end user charge. Lifeline also provides a 50% discount on some installation charges associated with a move within a Nevada community or start of a new service. Enrollment is available at any time. Applicants must be 60 or over and must meet income requirements. Please call 328-2590 for more information.
The Qualified Medicare Beneficiary (QMB) Program pays premiums, co-insurance, and deductibles, and the Specified Low-Income Medicare Program (SLMB) pays Medicare premiums only for low income individuals who are over 65 and/or disabled. Please call 328-2590 or 684-7200 for more information.
Case Management provides assistance either in the form of access or care coordination in circumstances where the older person and/or their caregivers are experiencing diminished functioning capacities. Activities of case management include assessing needs, developing care plans, authorizing and arranging services, coordinating the provision of service among providers, follow-up and reassessment, as required. Services include but are not limited to: advocacy, adult daycare, housekeeping/personal care, housing, group care placement, medical appointments, nutrition, legal assistance, personal finances, etc. Anyone who is 60 or over and displays an inability to handle routine life skills may qualify. Since the program is federally funded, there is no formal charge for this service. Contributions for this service are accepted. The suggested minimum contribution is $30.00 per month, however, every case will be evaluated on a case by case basis. Included in this function is our designation as Representative Payee for Social Security, SSI, and Railroad Retiree recipients who have been deemed appropriate for this service.
There are three programs available: USDA Commodities, the Monthly Food Pantry, and the Food Bank Truck (CSFP) - The Commodities Program provides surplus USDA food for home use to eligible households. Applicants must be residents of Washoe County, at least 60 years of age, and meet specific income requirements (either receiving food stamps or income limit of $1,396.25 for 1 person and $1,891.25 for 2 people). Annual certification for eligibility is required (every July). Commodities are distributed during odd numbered months, please see our Newsletter or call 328-2575 for specific dates. The Food Pantry Program provides a variety of grocery items to those who are income eligible. The food pantry is made available by the Assistance League of Reno/Sparks to a maximum of 300 households per month. To be eligible, individuals must be 60 or above, Washoe County resident, meet income requirements (gross income, NOT net - beofre Medicare and/or taxes) 1 person - $1,127 & 2 people - $1,517, and have cooking facilities. There is a maximum of 1 set of two bags distributed per household per month. Proof of income and residency are now required. You must be present to receive your bag. Distribution starts at 7:30 AM on the third Tuesday at the Reno Senior Center, 9th & Sutro Streets. For the exact dates, please check our Newsletter. The Food Bank Truck delivers food to eligible seniors in the parking lot north of the Reno Senior Center on the third Thursday from 9:15-11:15 AM and at the Sparks Senior Center on the second Tuesday from 11:45 am-12:30 pm. Sign up at the truck; gross income limits - 1 person - $1,174 and 2 people - $1,579
The Home Care Program provides assistance in the performance of activities related to housekeeping and with activities of daily living. Routine services include: general cleaning, shop for groceries and prescriptions. To qualify, a person must be 60 years of age or older and need service due to health conditions. An initial assessment is conducted by a licensed social worker for the purpose of gathering information to determine need and/or eligibility for service. A reassessment of continued need for service is performed at least every three months. Since the program is federally funded, there is no formal charge for service. Contributions to the program are accepted. The suggested donation is $7.00 per hour of service. The cost to provide the service is $25 per hour. Please call 328-2590 to refer yourself or someone you know who needs assistance.
The LIHEA (Low Income Home Energy Assistance) program provides an annual one-time financial assist to offset heating costs. This is NOT an emergency program. The funds are sent directly to the heating vendor. The program is available annually. An application form must be completed with copies of requested information attached - proof of current income (limits are - one person $998), rent receipts, and electric and heating service documentation. Individuals are eligible for a period of one year with annual renewals required. Applications are available by calling 328-2575 (you can also schedule an appointment for assistance in filling out the application) or 684-0740 (for just the application).
The Cities of Reno and Sparks handle the rebate programs. Applications started July 1st and continue on a first come, first served basis until funds are exhausted or until August 31st. Funding for this program is decided on an annual basis by the individual cities. Applicants MUST be receiving benefits from: the energy assistance program, SSI, SS Disability or VA Disability to qualify. Tenants of hotels and motels in Reno DO NOT qualify for this program. Reno residents call 334-2365 and Sparks residents call 353-2360.
The State of Nevada runs the Food Stamp program which assists low-income households in supplementing the purchase of food. To be eligible, applicants must meet income and asset limits. Informational seminars to assist seniors 60+ in applying are held monthly at the Reno Senior Center. Please check our newlsletter for dates or call 328-2575 or call Nevada State Welfare, 684-7200.
Supplemental Security Income is provided by the State of Nevada to those who are 65 or older or blind or disabled and meet income and resource limits. You can apply at Senior Social Services, 328-2575 in Reno or at Nevada State Welfare, 684-7200.